If you are using the Nexar API with A365 services, it will act as an external client. As such you will need to filter for inbound traffic filtering. You can find more documents here: https://www.altium365.com/documentation/exploring-browser-based-interface#email-notifications
Note that any data will pass through Nexar servers that don't have the same security guarantees or certifications as A365 (e.g. SOC2).
Please reach out to: support@nexar.com, or raise a support ticket at: https://support.nexar.com/
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